Privacy Policy

Last updated: June 2026

Shaffer | Organizational Psychologists ("Shaffer," "we") is committed to protecting the personal information of individuals who visit our website at psychologiedutravail.ca (the "Site") and who communicate with us. This policy describes the information we collect, how we use, protect, and store it, as well as your rights, in accordance with the Act Respecting the Protection of Personal Information in the Private Sector (Law 25, Quebec).

1. Person responsible for the protection of personal information

In accordance with Law 25, Shaffer has designated a person responsible for the protection of personal information. By default, this responsibility is held by the company's president.

Maryse Shaffer, President

Privacy Officer

Email: maryse@psychologiedutravail.ca

Phone: 581-234-9326

Any questions, requests for access or correction, or complaints regarding your personal information may be addressed to this person.

2. Personal information we collect

Depending on your use of the Site, we may collect the following information:

Contact form

When you fill out the contact form, we collect the information you voluntarily provide, including:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • Your organization name (if applicable)
  • The content of your message or request

Newsletter

If you subscribe to our newsletter, we collect your email address and, if applicable, your name, in order to send you communications regarding our services, content of interest in organizational psychology, or Shaffer activities. You may unsubscribe at any time by using the link provided for this purpose in each email or by contacting us.

Browsing data (Google Analytics)

We use Google Analytics to better understand how our Site is used and to improve its content. This tool may automatically collect information such as:

  • Your IP address (anonymized whenever possible)
  • The type of device, browser, and operating system used
  • Pages visited, duration of the visit, and the referring site
  • Your approximate geographic location (city or region)

This information is collected in an aggregate manner and generally does not, on its own, allow you to be personally identified. To learn more about how Google processes this data, please consult Google's privacy policy.

3. Purposes of collection

We use the information collected for the following purposes:

  • Respond to your requests for information or services
  • Communicate with you regarding our services
  • Send you our newsletter, if you have subscribed
  • To improve the content, usability, and performance of our Site
  • To fulfill our legal and ethical obligations, particularly those arising from our status as members of the Ordre des psychologues du Québec

We collect only the information necessary for these purposes and do not use it for other purposes without your consent, unless permitted or required by law.

4. Disclosure to Third Parties

We do not sell, rent, or trade your personal information to third parties for commercial purposes. However, your information may be shared with the following categories of third parties, to the extent necessary:

  • Our technology service providers (site hosting, email and newsletter infrastructure, and analytics tools such as Google Analytics), who act on our behalf and are required to protect your information
  • Competent authorities, when required by law or to protect our rights

In accordance with our ethical obligations as members of the Ordre des psychologues du Québec, the names of our corporate clients are never disclosed in our public communications.

5. Data Retention

We retain your personal information only for as long as necessary for the purposes for which it was collected, or in accordance with applicable legal requirements, including those of the Ordre des psychologues du Québec regarding record-keeping. Beyond this period, your information is securely destroyed, anonymized, or de-identified.

6. Security measures

We implement reasonable administrative and technical security measures to protect your personal information against loss, theft, as well as unauthorized access, disclosure, copying, use, or modification, taking into account its sensitivity, the purpose of its use, its quantity, its distribution, and its medium.

7. Your rights

In accordance with Law 25, you have the right to:

  • Access the personal information we hold about you
  • Have inaccurate, incomplete, or ambiguous information rectified
  • Withdraw your consent to the collection or use of your information, subject to our legal and ethical obligations
  • Request the cessation of the dissemination or the de-indexing of information about you, under certain circumstances
  • Receive, in certain cases, a copy of your personal information in a structured and commonly used technological format (data portability)

To exercise any of these rights, you may contact our Privacy Officer using the contact information provided in section 1. We will respond to your request within the timeframes required by law.

8. Cookies

Our site may use cookies to ensure its proper functioning and to collect traffic statistics through Google Analytics. You can configure your browser to refuse cookies or to be notified when a cookie is placed. However, refusing certain cookies may affect some of the site's features.

9. Changes to this Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. The date of the last update appears at the beginning of this document. We encourage you to review this policy periodically.

10. Contact Information

For any questions regarding this policy or our personal information protection practices:

Shaffer | Organizational Psychologists

Head office: 724 Salazar Street, Saguenay, Quebec G7H 2H8

Email: maryse@psychologiedutravail.ca

Phone: 581-234-9326

Website: psychologiedutravail.ca